ARE YOU LOOKING FOR BRAND NEW POS SOFTWARE THAT IS VISUALLY APPEALING AND FULL OF USEFUL FEATURES?
The market for POS software products is quite competitive. Only the most outstanding products can successfully make it into the market and remain there for years. Retail stores, restaurants, and other potential users are already well aware of what they need from modern POS. They expect these tools to go beyond the basic payment automation and demand a wide variety of functionalities to be included by default, even for standard POS software work processes. They need extensive customer management and marketing functionalities and often request features such as a fully functional and easy-to-use inventory feature, detailed and intelligent reporting and analytics tools, delivery management, and many other important functionalities. New approaches to business management present new challenges for POS software products. But at the same time, technological innovations take POS software to a completely new level, opening up a new world of possibilities for POS software.
YumaPOS approaches the current market needs in a professional and systematic manner and produces fully functional, modern POS software products that cover any functionalities needed for POS (including loyalty plans, inventory, delivery management, etc.). In addition, we apply new innovations, such as beacons and in-store analytics, collection and comparison of big data prices, mobile contactless payment, and more. Our R&D team is always researching and studying new hardware and software technologies and practices incorporating them into new POS products produced by us or into POS software we support for our clients. Considering our expertise, experience, and strong internal R&D processes, we strongly believe that YumaPOS as a custom POS software development company is unique in the global market.
There are two scenarios in which clients would come to us with request for new POS software system. Scenario #1 would be a company wanting to launch a new POS software product to the market, whereas scenario #2 might entail a company wanting to create a POS solution to run their chain of stores, restaurants, salons, hotels, etc. These scenarios are very different and therefore require different approaches.
Scenario #1: New POS software product launch
The process of creating custom POS software is described here: http://www.yumapos.com/services.html#custom
Since you may familiarize yourself with the creation process via the link above, we will not be listing each step again separately here. However, we do consider them a crucial part of our development methodology and consequently have been following these steps for many years.
We would like to paint a better picture of what potential clients should expect if they are going to create a new POS software product in collaboration with YumaPOS.
When clients reach out to us with a new POS product request, they usually show a lot of excitement about their idea. They are typically looking for rapid full-product development to present to their investors or to release on the market. Naturally, they often miss important details that define the future success of a POS system. If this is the case, YumaPOS always tries to maintain the clients' inspiration and enthusiasm while still reviewing all initial requirements with them in a detailed and professional manner.
In essence, this means that we obtain the requirements verbally or in the form of documents and images. We collaborate with our clients to sort out their requests and thoughts, which may be general or very specific, and then gather tangible requirements from them. We then put all this information into structured specification documents. Sometimes the information we get from a client does not fully clarify the types of functionalities and platforms the client is looking for. Thus, we have made it common practice to send the client one or two initial questionnaires which list modules and functionalities (item list, ordering, checkout, inventory, marketing, cashier in / cashier out, reporting, customers, delivery management, etc.) as well as platforms and devices (Windows / Mac desktop, iOS/ Android tablet or mobile, web). The client then reviews these questionnaires and simply marks all of the desired options.
After that, we review any and all information available to us at that time again and analyze it in order to determine whether anything is unclear or missing. We also prepare a list of suggestions for new functionalities and changes in requirements that we believe should be included along with what the client requested. This could be with regards to module-specific new features, changes in the logic of modules for business processes, or it could even entail creating additional modules. In any event we present this list to the client and enter final negotiations. In the end, all this gives us a very clear picture of what we are going to produce in order to meet the client’s expectations.
Another important factor in creating new POS is the importance of understanding target market specific needs and defining functionalities and modules that are reasonable to implement in an initial version based on those needs. In most cases, it is not easy to find the balance between a good range of functionalities and budget limitations. While some clients would like a fully functional POS system on each platform, other clients prefer a combination of extensive features and cost effectiveness, which might entail, for example, creating desktop and tablet POS terminal functionalities (such as an order list, ordering, checkout, delivery, customers, and others) while reserving all office-related modules (such as inventory, item editor, marketing / loyalty plans, employees, reports, etc.) for only the web cloud based part. Some clients prefer to limit the functionality to only one application supported by only one platform while others have specific offline work requirements. Being faced with many different types of requests and requirements has allowed us to gain significant experience and knowledge in handling a variety of client needs.
We typically like it when clients come to us equipped with a list of devices they want us to support. However, if a client is unsure of which devices to go with, we research and help them choose the devices that best suit their needs given the specific requirements for their project as well as general pros and cons.
For those that are unsure how to select devices for future POS software, there are few criteria to keep in mind. These include target market preferences and its geographical locations as well as price and the reliability of the devices. We create a list of all available options and then review their advantages and weaknesses with regards to the above-mentioned criteria.
If this all sounds familiar, then contact us and let’s talk. During our initial conversation, we will give you good understanding of what we do and how we can assist you.
Scenario #2: Custom POS software solution for one's own company
Creating POS software for one's own business is a special scenario as only the company’s internal business processes define the requirements for the system. The starting point is to gather details about the structure of the client's company as well as business processes and initial requirements for the future system. In most cases, the company already has a list of issues that prompted them to create new POS software, which is very helpful in identifying the most important features that the new POS system should include. Thus YumaPOS reviews, analyzes, and sorts all of the available information and then creates the software requirements specification. The review often produces some issues that were missed previously and that we then bring to our client's attention. The final step is then to combine the client needs, business-specific needs, and our knowledge into a list of functionalities and modules to be included in the new software. From that point forward, the process follows the steps outlined here: http://www.yumapos.com/services.html#custom
DO YOU HAVE EXISTING POS SOFTWARE IN NEED OF NEW FEATURES AND SUPPORT?
There are over a hundred good POS software products already in existence. The top five or ten of them were made by large corporations with a significant market share and a tremendous amount of financial and development resources. Naturally, such companies can afford to spend big money on keeping their POS software products constantly updated with new functionalities and new innovative technologies for the sole purpose of staying up to date and always ahead of their competitors.
But many other POS software companies suffer from a limited budget and lack of good developers. Some may even only be able to afford a small number of developers. With such limited resources, it can be challenging to compete with leading POS software products.
It should go without saying that when it comes to developers, quality matters just as much - if not more - than quantity. However, there is more to it than just that. The best developers like to work in companies where they have access to innovative and versatile technologies, where they face interesting and non-trivial tasks, and where they can grow professionally while also helping the company grow. Developers who work in small POS software product companies, on the other hand, frequently merely patch holes, often dealing with a large amount of old code. As a result, their capacity to create new features is limited. The same is true for their capacity to research and study new technologies. These developers are often unable to utilize innovations in hardware and software technologies due to their limited time and enormous volume of routine work. They typically do not have a systematic R&D process nor do they get a chance to see the bigger picture view on other POS software products because they often work with just one system. Clearly, these circumstances are not conducive to the professional growth of in-house developers nor do they help improve their POS systems with innovative technologies and functionalities.
Working with YumaPOS is a great way to get cost-effective development provided by professionals that are qualified and trained in custom POS software development. Our developers have experience in a variety of complex POS projects. They are knowledgeable about business processes supported by POS software for the retail and hospitality sectors as well as a number of specific niche markets. Furthermore, we have processes in place for continuous R&D as well as continued education and training in the latest technologies. Whenever a new technology comes out, we quickly find ways to integrate it in our work. Thanks to this approach, we are able to provide our clients with outstanding results. We can take old POS software and completely overhaul it by equipping it with new technologies and the latest POS functionalities. We can either gradually improve software without drastic changes or we can completely rewrite substantial parts of it. We understand how much the operations of POS software companies rely on retaining their users, so before we apply any changes, we perform an in-depth review of the current state of the application, its system architecture, modules, and mutually dependent parts. Only then do we come up with a plan for the overhaul.
Another common scenario is where a POS software product company is generally satisfied with their current POS product but wants to not only apply bug fixes but also continuously implement new features and modules as well as newer versions of their applications or development on new platforms. Those of our clients who fall into this category and who consequently decide to work with a dedicated team of YumaPOS developers tend to stay with us for many years, often finding themselves very satisfied with the level of productivity and quality they receive from our engineers. In comparison with other outsourcing software development companies, YumaPOS stands out thanks to its specialization in Point of Sale software and knowledgeable developers that are experienced not only in software development but also in very specific retail and restaurant related business processes. This makes our services unique and provides a multitude of advantages for our clients.
DO YOU USE THIRD PARTY POS AND WANT TO HAVE YOUR OWN UNIQUE POS SOFTWARE TO PRESENT TO YOUR CUSTOMERS?
This type of request is quite common for YumaPOS company.
Many companies start by providing POS solutions using third party POS software for their local markets. After a certain period of time, when their number of clients and users has grown substantially, they gravitate towards the idea of substituting third party POS software with their own product. While using the third party POS software system, they begin observing some of the issues the software has and functionalities it lacks. Since some of those functionalities are in high demand with their clients, this adds to the motivation to create their own POS product to fill that gap.
When we receive such a request, we essentially follow the same steps as listed in the article above <link>.
What is important for us in this case is to review the previously used third party POS software that the company already sold to its clients. We not only do our best to create an outstanding POS system for that specific target audience, but we also try to make it in a way that allows end users to benefit from the advantages of the new POS product while at the same time feeling comfortable switching from the old POS to the new one. While some might consider this a minor detail, we strongly believe that it is an important factor to keep in mind.
If you are in a similar situation, we would love to hear from you. Tell us about your current POS software, a list of issues, details about your target audience, and any initial requirements you have for the new POS. This will allow us to quickly come up with a professional solution that is just right for your case.
DO YOU HAVE POS SOFTWARE THAT NEEDS NEW MODULES OR ADDITIONAL APPLICATIONS?
This topic was already touched on in the articles above. It is quite common for POS software product companies to need new modules or even separate applications to be integrated with their existing Point of Sale system. This could, for example, include kitchen monitor applications, driver applications, or mobile inventory applications for a stock manager, but the possibilities are essentially endless.
YumaPOS can create such POS components in a professional manner and can integrate them with existing POS systems. We are also able to prepare SRS for the new component merely based on the client’s POS software product and our experience and knowledge of how such software should work. Thus, in some cases, it is sufficient for clients to only provide a minimal description, for example something like “we need an owner reporting application for our Point of Sale system” - our team can easily take it from there and handle all details. We will prepare lists of requirements and wireframes for client approval, and from there, we will implement the rest.
ARE YOU LOOKING FOR AN INNOVATIVE APPROACH IN POS DEVELOPMENT?
The majority of all POS software we develop from scratch at YumaPOS features at least a few innovative technologies in software and hardware. We are always inspired by the rapid pace at which new and useful technologies appear, such as different ways of data transfer, new software tools, devices, and third party components. We constantly research, review, and study everything that appears in the tech world and integrate it into our custom POS software systems.
Based on what we currently know, the most popular technological trends right now are BLE / Wifi beacons integration with in-store analytics modules and contactless smartphone payment, which was made possible through new ways of data transfer, such as NFC. POS software products are resembling payment systems more and more. Most payment systems are now starting to provide Point of Sales functionalities and to closely integrate payment systems with POS software products. Good examples for this include PayPal and Chase bank products.
As a result, we must study new tech trends at the same rapid pace. This is indeed something we constantly strive for. We know very well that creating innovative POS software or overhauling existing POS systems goes hand in hand with constant R&D efforts and with the application of the latest technologies into our software.
That is typically a rather challenging process since all new things requires in-depth analysis as well as a wealth of knowledge and time. This is why this often presents a dilemma for us and our clients. Innovations require more time in research and development than standard software functionalities. However, we always look forward to clients coming to us with challenging and innovative POS software requests.
DO YOU HAVE A RESTAURANT, HOTEL, OR RETAIL STORE AND NEED MOBILE CUSTOMER APPLICATIONS AND WEBSITES?
DO YOU NEED TABLE OR ROOM RESERVATION FEATURES?
ONLINE ORDERING AND PURCHASING CAPABILITIES? EVEN MORE?
We provide customer applications for retail stores, restaurants, and hotels that allow people to make reservations, order food for delivery or take out, purchase online goods from stores, see promotional campaigns, get discounts and coupons, collect loyalty points, and get information about other company details. We deliver such applications for both mobile platforms (iOS and Android) and web platforms. Offering the cheapest solution is never our main motivation. Whenever we create customer applications for restaurants, hotels, or retail stores, we instead always strive for an innovative and artistic approach.
We create mobile customer applications with the purpose of running and improving your client's business.
If you are in need of professional work that includes complex and well thought-out functionalities, then YumaPOS is right choice.
For more information, contact us and we will be in touch with you shortly.